Last updated: May 2025
onleeDesk is a web based product; because of this it may require the use of first and last names, billing contact information, and a Google account as a login. Therefore, at a minimum, we may require such necessary information in order to establish your account with us.
We collect personal information from users including (at minimum) first and last names, and a Google Apps email address to be used as a login. When a user registers online for a trial version of our products, onleeDesk will take steps to verify the email address supplied to us to ensure it is accurate. Upgrading to the full version of our products requires onleeDesk to collect billing and payment information via one of our payment processing partners such as Paypal, Stripe or other similar applications.
Your email address may be used to send you periodic product newsletters, offers and usage tips from onleeDesk. You can opt out of promotional emails at any time, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you.
We use the information collected to deliver services, update our records, communicate with you about products and services, and generally maintain your accounts with us. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us on the contact page. We do not share, sell, trade, or rent your personal information to third parties except as described in this privacy policy.
Information that is collected by our products is considered confidential. We will not view Business Information except as necessary to appropriately support the service or as required by law. Business Information includes app data, documents, files, configuration settings and any other business information stored on onleeDesk applications.
In some cases we provide services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. On the co-branded registration pages we will state who is collecting or receiving the information and whose privacy statement governs its use so that you will know at the time you create your account exactly how your information will be used.
To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using onleeDesk applications.
onleeDesk also collects certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, cookies and other unique identifying information of machines that have our software downloaded and installed on them. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.
We continuously improve our websites and utilize different web analytic tools to help us do so. We are interested in how visitors use our websites, what they like and dislike, and where they have problems. We also use web analytic tools on our mobile applications to help gather non-personally identifiable data about download and application usage.
In our use of web analytics we do collect GeoLocation data, but it is only on an aggregate basis and not tied to any individual. The web beacons used in connection with our web analytics services do not share any personally identifiable information about our website and application visitors with third parties.
Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties. onleeDesk applications and services by necessity require us to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analyzing data and providing marketing assistance. They have access to personal information needed only to perform their functions and may not use it for any other purpose.
Also, in the event that onleeDesk or the majority of its assets are acquired, customer information will be one of the transferred assets.
onleeDesk has implemented commercially reasonable precautions designed to protect the web sites and applications it hosts and the information it collects from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, we remind you that no security measure is perfect.
onleeDesk applications are accessed via Google Apps user accounts. onleeDesk is not liable for loss of passwords due to user carelessness. If you lose control over your Google account, you may lose control over your personally identifiable information. If you believe your Google Account has been compromised, we recommend that you immediately change your password or activate Google's 2-step authentication.
onleeDesk currently retains all user and business data indefinitely, until you specifically delete the data or shut down your onleeDesk account.
onleeDesk is committed to respecting your privacy. If you have any questions about this Privacy Policy, please contact us at contact@onleedesk.com.